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FAQs


When will my order ship?

  •  For items in stock, orders usually take 4-6 business days after you purchase is placed. You will receive a confirmation email from our team once your order has shipped. Due to the uncertainty of the situation with COVID-19, your order may experience slight delays, If such happens a representative from our team will email you with all the information. At A Lot Studio, we are working to make the delivery service run as smoothly as possible. We want to make sure that you, our staff, and our community remains safe, which ultimately is our main goal at the moment.

Where are our products made?

  •  Most of our products are made in Colombia, we do offer specific products made in India as we aim to provide the higher standards in all of our products. High-quality workmanship and manufacturing know-how are present in different worldwide sites, and our main goal is to find the most competent maker for every single piece of A Lot Studio. To achieve that, our sourcing decisions are made one collection at a time and always focusing on long-term relationships.

How do we know that the factories we work with are producing ethically?

  •  We care for every step in our supply chain, we are very strict when is comes to sourcing and  searching for the correct materials and factories. We normally  visit our worksites, factories and ateliers on a monthly basis. We also interact with our manufacturers, our raw material suppliers and create strong bonds and community.Once we make sure local factories, tailors, and sewers are aligned with our values, we teamed-up to start the work.

 What is your approach to sustainability?

  •  Sustainability is at the core of our brand’s work. Modern times need modern solutions and call for sensitive production methods that create designs that are made ethically. We care and we consider it our social and environmental responsibility to exhibit the highest level of transparency in the processes that make our products. The journey our materials go through before they reach your lovely home is important to us and hence, we always provide information about the origins of these materials. We hope to celebrate these origins as we celebrate the people and methods that make our clothes and add value to our designs.

 

  • We prioritize transparency as we go through our production processes. For our following collections, we are working on two very important values:

 

  1. Reducing our carbon footprint, by working only with Colombian and Peruvian fabrics and local tailors and sewers.
  2. Documenting all our supply chain processes so consumers have a more comprehensive understanding of the complex and diverse stories behind our products.

 What is your approach to social impact?

 

  • From carefully curated products to fashionable garments. In A Lot Studio graphics, typography, craftsmanship, and design-thinking come together to create a melange of experiences. The studio was created in the hopes of generating symbiotic relationships between talented artists searching for opportunities and conscious consumers looking for sustainable and meaningful fashion.

 

  • Our companies mission is to provide artists with a platform that adds visibility to their work while enabling them with monetary opportunities. This approach and ideology leads our team everyday to release drops and series of tangible products that stay committed to embracing new and fresh creative perspectives.

 

  • All backgrounds and experiences are cherish and supported that is why our team members and collaborators help shape a global brand that is wholesome, inclusive, conscious and unique.

 

To ensure our products do not end up in landfills, each piece is crafted in small batches by skilled global artists and artisans. All our collection are limited edition, which means very few are made per design. We offer the highest-quality materials and extending efforts to make the best product possible and make you the happiest costumer!

 

The brand’s products and initiatives will always celebrate emerging talent and they hope to celebrate you as you breathe life into them, adding layers as you support what the brand stands for.

 Domestic orders

  •  Domestic orders available for United States and Colombia which will take 4 to 6 days after your purchase is complete.
  •  If you want a return, you will be issued with a pre-paid returns label once your order has been submitted into our return portal. Use the packaging included in your original purchase to send your item(s) back to us.

 Risk of loss

  •  The risk of loss and title to products purchased on the Site pass to the purchaser upon delivery to the carrier. The risk of loss and title of Gift Cards and e–Gift Cards passes to the purchaser upon our electronic transmission to the recipient or delivery to the carrier, whichever is applicable.

 International orders

  • International orders might take 7 to 10 days after your purchase. Unfortunately, we do not provide shipping labels for international returns. Please reach out to support@alotstudio.com for instructions on shipping your item back to us.  

Pre-Order items

  •  Pre-order or back-order is placing orders in advance and requires a down payment.
  • On pre-order, we give customers availability-guarantee and sure item stock for them.

Please make sure you have read and understood all the conditions written here before submitting your Orders.

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